Last Updated: June 2026
Welcome to AZYAM (“we”, “our”, “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our marketplace website, AZYAM.
1. Information We Collect
Customer Information
When you create an account, place an order, or contact us, we may collect:
- Name
- Email Address
- Phone Number
- Billing Address
- Shipping Address
- Payment Information
- Order History
Vendor Information
When registering as a seller/vendor, we may collect:
- Business Name
- Contact Information
- Store Information
- Payment/Payout Details
- Tax Information (if applicable)
- Identity Verification Documents (if requested)
Automatically Collected Information
We may collect:
- IP Address
- Browser Type
- Device Information
- Cookies and Usage Data
- Website Activity Logs
Dokan marketplaces typically collect and store customer, vendor, order, shipping, and account information necessary to operate a multi-vendor marketplace.
2. How We Use Your Information
We use your information to:
- Create and manage accounts
- Process orders and payments
- Deliver products and services
- Communicate order updates
- Prevent fraud and abuse
- Improve marketplace performance
- Comply with legal obligations
3. Vendor Access to Customer Data
As a multi-vendor marketplace, sellers may access customer information necessary to fulfill orders, including:
- Customer Name
- Shipping Address
- Contact Information
- Purchased Products
Vendors are required to keep customer information confidential and use it only for order fulfillment purposes.
4. Payments
AZYAM does not store full credit card or banking details. Payments are processed through secure third-party payment providers.
5. Cookies
We use cookies to:
- Keep users logged in
- Remember preferences
- Improve website performance
- Analyze website traffic
Users may disable cookies through their browser settings, although some website features may not function properly.
6. Data Security
We implement reasonable security measures to protect personal information from unauthorized access, misuse, alteration, or disclosure. However, no internet transmission method is 100% secure.
7. Third-Party Services
We may use third-party services such as:
- Payment Gateways
- Shipping Providers
- Analytics Services
- Marketing Tools
- Customer Support Platforms
These providers may process information according to their own privacy policies.
8. User Rights
You may request to:
- Access your personal data
- Correct inaccurate information
- Delete your account and data
- Withdraw marketing consent
Requests can be submitted through our contact information below.
9. Vendor Responsibilities
Vendors using AZYAM agree to:
- Protect customer data
- Use customer information only for order fulfillment
- Comply with applicable privacy laws
- Not sell or misuse customer information
10. Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
12. Choose a Plan & Apply
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Email: azyammanufacture@gmail.com
WhatsApp: +91 97470 00317
